Service Guidelines

Terms of Service

Last Updated: September 2026

1. The Managed Service

Goodgent provides managed AI chief-of-staff capabilities including research synthesis, document drafting, meeting preparation, and follow-through coordination. Service setup includes 1-on-1 support with a human expert to adapt Good to your role and preferences.

2. Membership & Fair Usage

Memberships are billed monthly with no lock-in contracts. Our fair usage policy covers generous executive token consumption without unexpected overage bills. The Good / Core founding member rate ($129/month) is locked for the member's first continuous year.

3. 30-Day Value Guarantee

If Goodgent does not create meaningful, noticeable value in your professional work during your first 30 days of membership, you may request a full refund with no questions asked.

4. Human Responsibility & Final Review

Goodgent is designed to produce review-ready deliverables. You retain ultimate responsibility for final decisions, strategic approvals, and external communications dispatched through your accounts.